We want to offer high quality products and want to have happy customers. However, mistakes can happen any time and imperfections are part of the handmade process. If you're not satisfied with your order because of any reason, don't hesitate to contact us via our contact form and we will find a solution. If there is a serious problem with any product you ordered and it wasn't your fault, we will certainly send you a new product or you will get your money back. We accept returns within 30 days after the order was placed.